Resume
Professional Experience
- Manage and support global infrastructure across 40+ Points of Presence, ensuring high availability of IaaS offerings including bare metal servers, colocation, and BGP Anycast services
- Administer bare metal hypervisors and customer-facing Linux VMs, handling provisioning, updates, troubleshooting, and performance optimization
- Configure and troubleshoot BGP peering sessions at Internet Exchange (IX) points to optimize routing performance and ensure resilient connectivity
- Utilize Ansible and Puppet to apply configuration changes, push updates across hypervisors, and onboard new devices into monitoring platforms
- Contribute to operational excellence by improving documentation, refining SOPs, and enhancing monitoring/alerting processes
- Provided in-depth support of the SEGRA Networks Transport, IP, and Ethernet Networks
- Troubleshot LTE failover devices for both Internet and MPLS services, SD-WAN devices and services, and Wi-Fi devices and services
- Performed RFC 2544 tests on Ciena, Nokia and Adva equipment
- Triaged and troubleshot with customers, engineers, carriers, and vendors to diagnose problems and attain resolution
- Utilized IBM Netcool for monitoring fiber cuts, G.8032 ERPS simplex, link downs and ubiquiti network issues
- Created training documentation for future hires and trained new hires
- Deconflicted impact between maintenance to avoid unplanned outages and conveyed details of maintenance to end users
- Coordinated work and support with Field Operation, Outside Plant and the NOC, and processed impact assessments
- Provided support and troubleshooting for managed services for AT&T Government accounts for the State of California
- Coordinated dispatches with AT&T technicians to perform layer 1 and 2 troubleshooting checks
- Collaborated with technicians during troubleshooting and replacement of Cisco routers and switches
- Diagnosed and resolved issues related to T1, T3, HSIA and fiber optic lines, including connectivity problems, signal degradation, and equipment malfunctions
Projects & Side Work
- Built open-source web-based platform for managing virtual network labs - designed for network engineers studying for certifications
- Implemented interactive topology visualization using Cytoscape.js with drag-and-drop positioning and real-time state updates
- Integrated web-based console access using ttyd for browser-based terminal connections to routers
- Developed RESTful API with FastAPI and Python, managing router lifecycle, lab organization, and console sessions
- Created modern React frontend with Tailwind CSS featuring multi-lab management and optimistic UI updates
- Engineered one-command installer script handling dependencies, services, and networking configuration
- Technologies: Python, FastAPI, React, KVM/QEMU, libvirt, ttyd, Cytoscape.js, Tailwind CSS, systemd
- Built game server hosting business on enterprise homelab infrastructure with Dell PowerEdge R730 and R320 servers
- Deployed global anycast network spanning 8 NetActuate locations (Atlanta, Dublin, Phoenix, Toronto, London, Hong Kong, Mumbai, Los Angeles)
- Automated provisioning with WordPress/WooCommerce and Pterodactyl Panel integration using custom Python scripts
- Implemented comprehensive monitoring with Prometheus and Grafana for system metrics and performance tracking
- Support multiple game types: Minecraft, Rust, Valheim, ARK, CS:GO, Terraria, Palworld, Enshrouded
- Developed custom full-stack Django e-commerce platform from scratch for bladesmithing instruction business
- Implemented PostgreSQL database design, Stripe payment integration, and automated email workflows with mailcow
- Built shopping cart, checkout system with dynamic tax/shipping calculations, and comprehensive order management dashboard
- Integrated Calendly API for automated class scheduling with 3-product catalog (Railroad Spike, Hunting Knife, Damascus courses)
- Deployed on enterprise infrastructure with Nginx reverse proxy, SSL encryption via Let's Encrypt, and custom domain configuration
- Designed responsive dark-themed UI using Tailwind CSS with custom branding and mobile-first approach
Certifications
CCNA (July 2024)
Network+ (Jan 2024)
JNCIA (Oct 2024)
FCA (Sep 2024)
RHCSA (In Progress)
Education
Technical Skills
Networking
BGP
Anycast
WireGuard
Juniper SRX
Internet Exchange Peering
IPv4/IPv6
Traffic Engineering
Systems & Virtualization
KVM/QEMU
libvirt
Linux Administration
Dell PowerEdge Servers
systemd
VM Management
Automation & Monitoring
Ansible
Puppet
Prometheus
Grafana
LibreNMS
Bash Scripting
Development & Platforms
Python
FastAPI
React
Django
PostgreSQL
JavaScript
Tailwind CSS
Git
WordPress/WooCommerce